Standard Promotional Terms and Conditions 26.11.2013

Introduction

1.1 The terms contained in this document (Standard Promotional Terms) apply to all promotional offers available through Our platforms (each a Promotion) and, together with any applicable specific promotional terms set out on the individual web landing page for the relevant Promotion (Specific Promotional Terms) and Our Terms and Conditions of Use, Loyalty Program Terms and Conditions and Privacy Policy (collectively, the Rules), form a legal agreement between You and Us. By participating in any Promotion, You are indicating You accept and agree to be bound by the Rules.

1.2 You should check these Standard Promotional Terms and any applicable Specific Promotional Terms before participating in any Promotion.

1.3 In the event of any conflict or inconsistency between these Standard Promotional Terms, any applicable Specific Promotional Terms, the Specific Promotional Terms shall prevail, followed by these Standard Promotional Terms, but only to the extent necessary to resolve such conflict or inconsistency.

1.4 You can print a copy of these Standard Promotional Terms by selecting the print option from the "File" menu of Your browser.

1.5 Your use of each Platform itself and of any services available through that Platform are subject to the Rules.

Promotions and Promotion Periods

2.1 We may, from time-to-time, run Promotions and these may take the form of bonus offers (whether real money bonuses or some other form of incentive), prize draws, competitions, contests, leaderboards, leagues, tournaments or other form of Promotion, or a combination of any of these. The particular form of Promotion will be described, and full details set out, in the communications (such as emails, inbox message, computer pop-ups, push messages, SMS and letters) We issue to tell You about each Promotion (each a Promotion Communication) and/or on the individual web landing page for the relevant Promotion.

2.2 For the purposes of all Promotions, the promoter is the entity You have contracted with under the Terms and Conditions of Use ("We", "Us" and "Our").

2.3 The period of time during which each Promotion will run (Promotion Period) will be specified in the applicable Specific Promotional Terms. Each Promotion will automatically close at the end of the relevant Promotion Period, at which point no further participation in that Promotion will be possible. Where no Promotion Period is specified, the relevant Promotion will end when it is discontinued on the Platform. Any discontinuation of a Promotion will not impact on any promotional rewards You have received or are entitled to receive from Your participation in the Promotion prior to discontinuation.

Promotion Communications

3.1 Unless otherwise indicated in the Promotion Communication, participation in each Promotion is open to players from any of Our Platforms (as defined in Our Terms and Conditions of Use) but is limited to one per person, family, household, address, IP Address or organisation to whom We send the Promotion Communication. We reserve the right to restrict participation in certain Promotions to players who fulfil specific selection criteria.

3.2 Unless otherwise indicated in the Promotion Communication, it is intended for the addressed recipient or category of recipient only and cannot be transferred. If You are not the intended recipient or within the intended category of recipient, then the offer is null and void.

Eligibility to participate in Promotions

4.1 To be eligible to participate in any Promotion, You must:

(a) be eighteen (18) years of age or older, or the legal age requirement in Your home country, state or province;

(b) be legally entitled to use Our services in accordance with Our Terms and Conditions of Use;

(c) if the Promotion is specifically intended for players who are residents of and/or located in a particular country, state or province as stated in the applicable Specific Promotional Terms, be a resident of and/or located in that country, state or province;

(d) unless the applicable Specific Promotional Terms indicate that a "no purchase necessary" route is available and subject to clause2 below, have successfully completed registration on the Platform for the relevant service and opened a real money player account (Account) in accordance with Our Terms and Conditions of Use;

(e) satisfy any other eligibility criteria set out in the relevant sections of these Standard Promotional Terms in respect of certain general categories of Promotion and in the applicable Specific Promotional Terms; and

(f) not be an Unauthorised Person (as defined in clause 6, below)

(an Eligible Player).

4.2 To be eligible to participate in any Promotion which is stated to be intended for new players or which is described as a "new player" or "sign up" offer (or similar), You must not previously have opened and made a deposit into an Account on any of Our Services. Such Promotions may not be used in conjunction with any other Promotion.

4.3 The identity of each participant in a Promotion will be determined from all or any combination of the following: name, address, email address, credit/charge/debit card number, IP address and other forms of identification which may be required. We reserve the right to request further information from You if You wish to participate in certain Promotions.

Participation in Promotions

5.1 Participation in any Promotion is voluntary.

5.2 To participate in a Promotion, You should follow the instructions set out in the relevant Promotion Communication, on the individual web landing page for that Promotion and, where appropriate, the applicable Specific Promotional Terms. Where the Promotion Communication or landing page indicates that no purchase is necessary to participate in the Promotion, You may participate by sending an email to the address there specified.

5.3 Unless otherwise indicated in the applicable Specific Promotional Terms, entry into each Promotion may be used only once.

Excluded and disqualified players

6.1 The following individuals shall not be entitled to take part in any Promotions:

(a) Officers, directors, employees, consultants or agents of Entain PLCor any of its subsidiaries, parent or associated companies, or any of its or their respective suppliers or vendors (including advertising, printing and publicity agencies) or any officers, directors, employees, consultants or agents of any entity connected with any Promotion, or relatives of any of the foregoing persons, "relative" shall include, but not be limited to, a spouse, partner, child or sibling and any person residing in the same household as any of the foregoing persons; and

(b) Residents of jurisdictions where it is illegal to participate in promotions and/or to win cash prizes.

(collectively,Unauthorised Persons)

Qualifying Deposits

7.1 Unless the applicable Specific Promotional Terms indicate that a "no purchase necessary" route is available (or such other dispensation is available), participation in any Promotion is subject to You having made the required minimum deposit as may be required from time-to-time (as per the Specific Promotional Terms) into Your Account, once opened, (Qualifying Deposit) unless the Specific Promotional Terms specify that a different Qualifying Deposit amount is required.

7.2 Transfers made between player Accounts (player "A" transferring money to player "B") and reverse withdrawals do not qualify as deposits for the purpose of any minimum Qualifying Deposit requirements.

Release and withdrawal restrictions

8.1 In relation to some Promotions, certain release requirements or, where appropriate, withdrawal restrictions must be satisfied, in addition to the general eligibility criteria set out in these Standard Promotional Terms, before a bonus may be used, played with or, where appropriate, withdrawn, or as a condition of being eligible for a prize or to compete in a competition, contest, league or tournament. Any such additional restrictions or requirements will be contained or referenced in the applicable Specific Promotional Terms.

In the event that You withdraw any cash funds in respect of which You have received a Bonus, without having met any applicable release requirements, withdrawal restrictions or general eligibility criteria, You shall forfeit the entire sum of the Bonus and any winnings resulting from this Bonus and We shall be entitled to deduct this from Your Account.

8.2 Where it is a requirement of any Promotion that a certain number of games, hands or wagers be played or placed, then unless otherwise indicated in the applicable Specific Promotional Terms, games, hands or wagers played or placed at tournament tables (unless the Promotion is a tournament) or at play money tables will not be counted.

8.3 Where it is a requirement of any Promotion that a certain number of Points be accrued, then unless otherwise indicated in the applicable Specific Promotional Terms, the reference to "Points" means standard Points accrued during the relevant Promotion Period only. Unless otherwise indicated in the applicable Specific Promotional Terms, Points accrued through "topping" or which have been redeemed or used in any way outside of the relevant Promotion will not be counted towards such requirement and once Points have been redeemed in connection with a Promotion they may not then be reclaimed.

8.4 Where it is a requirement of any Promotion that wagers be placed, then unless otherwise indicated in the applicable Specific Promotional Terms, bets placed in any game of (i) roulette on the winning number being red, black, odd, even, between the number range 1 - 18, or between the number range 19 - 36; (ii) single deck blackjack (iii) Bonus Pairs Blackjack; (iv) Triple Card Poker; (v) Texas Hold'em Bonus Poker; (vi) Final Score World Cup; and (vii) Tens or Better will not be counted as valid wagers for the purposes of meeting the withdrawal or wagering restrictions of any Promotion.

Order of funds for Promotions

8.5 When placing a wager at any time (whether during promotional play or otherwise), the order in which funds shall be deducted from the Eligible Players’ balance is as follows:

a) First, real money (i.e. cash) funds in the Eligible Players’ Account until these funds are exhausted;

b) Then, bonus funds in the Eligible Players’ Account.

8.6 Winnings from a wager will go back to the balance from which the Eligible Player placed the wager with. E.g. winnings from real money wagers will go back to the real money balance. Winnings from wagers with bonus funds will go back to the bonus balance. When placing a wager with a mix of real money and bonus funds, the winnings will be split between the real money and bonus balance on a pro-rata basis depending on the amount each balance contributed to the wager.

8.7 Unless stated otherwise in the Specific Promotional Terms of a Promotion, winnings received from a bonus will be restricted and will not be withdrawable until the wagering requirement has been met.

8.8 Your real money is not restricted and is withdrawable at any time. Unless stated otherwise in the Specific Promotional Terms of a bonus, any bonuses that are active on Your Account at the time of requesting a withdrawal of Your real money will be forfeited.

Payment of bonuses

9.1 Subject to Clause 8.1 above, unless otherwise indicated in the applicable Specific Promotional Terms, all real money bonuses will be paid into the Accounts of Eligible Players within seven (7) days of entry into the relevant Promotion.

9.2 In the event that more than one real money bonus or any excess payment is accidentally paid to aplayer, We reserve the right, without prejudice to any other rights under the Rules, to seek the return of the amount of any additional real money bonus or payment from that player's Account.

9.3 Bonus abuse: Bonuses are provided for game enjoyment to allow members to experience or evaluate different games and/or features and for free play to reward our valued members. We have a zero tolerance policy towards bonus abuse, fraud, taking unfair advantage of us or other members and/or other suspicious activity, and we reserve the right to block and remove bonuses, associated winnings and/or deposits from member accounts that we suspect, at our sole direction, are involved in such activities or behaviours. Evidence of involvement in such activities or behaviours may include, but is not limited to the following:

(a) using multiple member accounts to claim a bonus more than once;

(b) low margin betting, equal betting, zero risk bets or hedge betting when deployed to exploit bonuses;

(c) using a bonus to place high risk wager(s) to reach a large playable balance in relation to an initial playable balance, followed by a series of low risk wagers to complete bonus wagering requirements;

(d) depleting a playable bonus balance to attempt to close a bonus, or waiting for a bonus to expire, after which collecting winnings from any unresolved game(s);

(e) the exploitation or manipulation of any fault, loophole or error in our website or software, including but not limited to in respect to any game; and/or

(f) collusion between members, deliberately cheating or other unfair behaviour.

9.4 In line with our zero-tolerance policy towards bonus abuse outlined in clause 9.3 above, a maximum bet of £5 per round for slots and £50 per round for any other valid game will be applied to bonus funds and the triggering deposits relating to them. Any players found to be abusing our maximum bet limits will forfeit their bonus in its entirety, including any remaining bonus funds and any winnings generated from it. This clause does not apply to players registered in the United Kingdom.

Prizes

10.1 Eligible Players who win a prize as the result of any Promotion consisting of a draw, competition, contest, league or tournament (each, respectively, a Winnerand a Prize) must accept the relevant Prize "as is" and there is no right to a cash alternative unless We, in Our sole discretion, elect to offer such a cash alternative. We reserve the right, where necessary (including where We have had difficulties in obtaining a prize or due to cancellation of events), to substitute any Prize with a reasonable equivalent.

10.2 Prizes will be drawn at random.

10.3 All Prizes will be drawn by the time or within the timeframe specified in the applicable Specific Promotional Terms and, unless otherwise indicated there, a cash Prize will be paid into the Account of the Winner. Any bonus Prize will be credited to the Account of the Winner. Where We arrange for a tangible Prize to be delivered to You, the delivery may need to be signed for, but in all cases We reserve the right to require that a particular Prize is made available for collection only, including without limitation if such Prize is impractical or unduly costly to deliver. In the case of a tangible Prize, We will make all reasonable attempts to contact the Winner using his/her Account contact details, but if We have not been able to make contact with the Winner within the time period set out in the Specific Promotional Terms, We reserve the right to draw another Winner in place of the original Winner or to forfeit the Prize altogether without liability to the Winner.

10.4 We reserve the right not to award a Prize or to seek the return of any Prize awarded in the event that the Winner is not entitled to receive such Prize in accordance with applicable law (provided always that the Winner is solely responsible for ensuring that s/he is entitled to receive any Prize) or if We have cause to disqualify the Winner in accordance with these Promotional Terms.

10.5 If You are competing in a contest, league or tournament and are unable, for any reason whatsoever, or choose not to progress to the next round after qualifying to do so, You will forfeit Your place and will not be eligible to receive any Prize to be awarded for the next or any subsequent round or the final Prize.

10.6 Any entitlement to receive a Prize is non-transferable.

10.7 The Winner is solely responsible for the payment of any applicable tax in relation to the relevant Prize and for any costs associated with the Prize or its use, including without limitation the cost of complying with any requirements of applicable local law. Examples of such associated costs include, but are not limited to, if the Prize consists of a motor vehicle, in relation to vehicle registration, motor insurance and driving licence or, if the Prize consists of foreign travel, in relation to passport, visa and travel insurance requirements or, in relation to Prizes that are location-specific (for example, an event, activity or holiday), the cost of travel to and from the relevant location (unless the Prize is expressed to include such costs).

10.8 Where a Prize consists of an event, activity, holiday or the performance of a service, the Winner is solely responsible for complying with any booking or other conditions or instructions of the relevant third party provider or organiser and must be able to comply with any restrictions as to dates and times in relation to the Prize and any other eligibility restrictions imposed by the relevant third party provider or organiser. The contract in relation to any such event, activity, holiday or service will be directly between the Winner and the relevant third party provider or organiser and We will not be a party to that contract or have any liability in relation to its performance or non-performance, which shall be the sole responsibility of the relevant third party provider or organiser. We will not provide any form of insurance, including without limitation any public liability or cancellation insurance, in respect of any Prize consisting of an event, activity, holiday or service.

10.9 Where, in relation to any Prize, We make use of any third party name or trade mark, these are proprietary to the relevant third party. No licence, affiliation, sponsorship or endorsement is claimed or should be inferred from the use of these names or trade marks or the use of any photograph of a Prize. Any photograph used to promote a Prize is for illustrative purposes only and the actual Prize may differ from the item shown in the photograph, including without limitation as to make, model, specification, colour, finish, packaging and other features.

10.10 Our offering of a particular Prize implies no affiliation on Our part with or sponsorship or endorsement of the relevant third party manufacturer, supplier, provider or organiser.

10.11 The Winner is solely responsible for all use made of the Prize. Except as expressly provided in these Standard Promotional Terms, no representations, warranties, conditions or other terms are made, given or accepted by Us and no other terms shall apply, as between Us and any person, in relation to any Prize, including without limitation any terms as to suitability, reliability, satisfactory quality or fitness for purpose, or any other implied terms, all of which We exclude to the maximum extent permitted by law.

Prize Draws

11.1 In respect of any prize draw, Winners will be drawn at random from all entries correctly submitted and, provided all players are Eligible Players, no favouritism will be shown in terms of gender, age, geographic location, length of time as an EligiblePlayer, which of Our gaming channels or Platforms an Eligible Player has used, or any other factor.

Casino Freespins

12.1 Casino Freespins may be offered from time to time to certain Eligible Players in the form of either a bonus or reward. Casino Freespins comprise of a number of spins on certain “slot” games for free. The precise number and value of Casino Freespins granted shall beas set out in the Specific Promotional Terms if awarded as part of a Promotional campaign, or otherwiseat Our absolute discretion and shall be subject to the terms set out in clause 12.2 and 12.3 below.

12.2 Casino Freespins may be offered/issued to Eligible Players in any of the following circumstances:

(a) where a new Eligible Player signs up with an offer which includes Casino Freespins;

(b) where an Eligible Player participates in a Promotion whereby Casino Freespins are issued upon a successful deposit;

(c) as part of a Promotional campaign; or

(d) at Our absolute discretion.

12.3 The precise terms of claiming any Casino Freespins shall be specified in the relevant Specific Promotional Terms. In the absence of any Specific Promotional Terms to the contrary, the following terms shall apply to the Casino Freespins:

(a) Casino Freespins shall be granted to Eligible Players as a Bonus Code which can be entered when making a deposit (if applicable);

(b) alternatively, Casino Freespins may be offered to Eligible Players by specifying a time frame within which the Eligible Player needs to claim the Casino Freespins, otherwise the offer will expire;

(c) once issued, Casino Freespins will have a validity period by which the Eligible player needs to use their Casino Freespins otherwise they will automatically expire;

(d) any winnings from Casino Freespins cannot be used immediately to play on any other games. After completing all Casino Freespins, the Eligible Player shall be awarded a bonus which shall be subject to withdrawal restrictions (as further detailed in the terms below);

(e) upon expiry of the Casino Freespins, if You have any Casino Freespins remaining, We reserve the right to claim back any winnings and any outstanding Casino Freespins; and

(f) Casino Freespins may only be used on specific slot games from time to time as set out in the Specific Promotional Terms.

Achievements, Friends, Missions and Rewards

13.1 You will have the opportunity to acquire certain rewards by carrying out various online activities. Such activities may include playing games, achieving set goals, depositing money, taking part in specific Promotions or sharing in-game activity with other players. By carrying out the specified activities, You will gain credits which can lead to the award of different types of Bonuses and Prizes (“Rewards”).

13.2 Rewards may include the unlocking of new games or features, bonus play offers, access to tournaments and/or the award of other monetary or non-monetary items. Unless stated otherwise, where Rewards include bonus play or bonus money, these types of Rewards will be subject to the release and withdrawal restrictions as set out at Clause 8.

13.3 If You have not yet made a Qualifying Deposit any play money games or credit balances will expire at the end of a game session.

13.4 Your participation in Missions and Achievements are subject to the following restrictions:

(a) All Missions and Achievements are available only to real money players who have made a Qualifying Deposit;

(b) Progress towards a Mission is counted only if You have explicitly started the Mission by clicking the ‘Start Mission’ button to opt in;

(c) Only one (1) Mission can be active at any point in time; however Missions can be paused and resumed, and when a Mission is paused no activity is counted towards the Mission tasks;

(d) You are permitted to receive each Achievement, and participate and complete each Mission, only once; and

(e) Achievements and Missions are not awarded or marked complete when a tournament crashes and is settled.

Publishing winners details and intellectual property

14.1 By participating in any Promotion Your first name and county may be used to publish the winner. Any personal information provided by players shall be treated in accordance with our privacy policy and data protection legislation.

14.2 With respect to any submission or entry You make in the course of participating in any Promotion, You warrant that the relevant material will be all Your own original work and will not infringe on the intellectual property rights or other rights of any person. You agree to assign all rights (including intellectual property rights) in such material (and if moral rights exist, agree to waive such rights) and agree to execute all documents and to do any other things reasonably necessary to assure Our title to such material and to allow Us fully to use and exploit such material.

Currency exchange

15.1 Where a sum of money is mentioned in any communication or advertising or other marketing material for any Promotion (Promotional Amount), and there is a requirement for such Promotional Amount to be converted from the advertised currency into Your Account currency, then this will be subject to the exchange rates offered by Us at the time of conversion. Please see Frequently Asked Questions or contact Our Customer Care Team for further details. You acknowledge and accept that foreign currency exchange rates can be subject to rapid change and that We therefore cannot be responsible for any changes in the exchange rate between the time of Your being offered to participate in the Promotion and the time of conversion.

Liability

16.1 Except in the case of personal injury or death caused by Our negligence or for fraudulent misrepresentation or any other liability that may not, by law, be limited or excluded, We accept no liability in relation to Your participation (or inability to participate) in any Promotion, including without limitation any use made by You of (or inability to use) any Prize, to the maximum extent permitted by law.

Alteration and termination of Promotions; modification of the Rules

17.1 We reserve the right to alter, discontinue or terminate any Promotion, or any aspect of it, in the eventthere has been any printing, production, distribution or other error in any Promotion Communication or on the Platform, or where there has been any error or technical issue in the preparation for or conduct of any Promotion affecting the Promotion, including affecting the number of participants or the value of claims. In the event we take action under this term in respect of a Promotion, this will not impact on any promotional rewards You have received or are entitled to receive from Your participation in the promotion prior to the discontinuation or alteration of the Promotion.

17.2 The Rules may be modified by Us at any time by posting the modified terms on the relevant page(s) of the Platform, or by notifying you if the changes are material. We recommend You revisit these Standard Promotional Terms regularly.

General

18.1 You may not assign or transfer any or all of Your rights or obligations under the Rules.

18.2 No third party shall have a right to enforce the Rules against Us.

18.3 Failure by Us to enforce a right under the Rules does not result in waiver of such right.

18.4 If any part of the Rules is found to be unenforceable as a matter of law, all other parts of the Rules shall be unaffected and shall remain in force.

18.5 You and We agree that the laws as set out in the relevant Terms and Conditions of Use that apply to you, shall also apply to the Rules and that any dispute between You and Us arising out of or in connection with the Rules or any Promotion will only be dealt with by the courts set out in the relevant Terms and Conditions of Use.

18.6 If these Standard Promotional Terms or any applicable Specific Promotional Terms are translated into a language other than English, then the English version shall prevail where there is any inconsistency.

If You have any questions, please contact Our 24/7 Customer Care Team.

These Standard Promotional Terms were last updated on 4th July,2022 .