I could not complete the game. What should I do?

If you get disconnected in the middle of the base game, the software will automatically finish your play. You will be able to find out the result by clicking on the 'Gamelogs' button once you have logged back in. You can also find out the result from your account balance. If you are still having problems, please contact our 24/7 Customer Service team.

If you are disconnected in the middle of the feature round, you will be prompted to complete it once you've logged back in. After completing the feature round, you can resume playing the same base game or you can select another game of your choice.

Malfunctions void all pays and plays.